Windows Tips

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Windows 7 Update issues

Symptoms:

  1. Windows update error messages
  2. Windows update hangs or freezes
  3. Abnormally high CPU usage from svchost.exe

Solutions:

  1. Check your computers date, a date to far in the past or future will prevent updates from running.
  2. Turn off all sleep settings in Power Options. Windows update needs to be connected to the internet to work. Most computers disconnect from the internet while in sleep mode. Personally, I turn off all sleep options and leave them off.
  3. There are two main types of Windows 7 installations: 32 bit or 64 bit.  You need to know what is installed in your computer.  Click the Start globe, type system in the box. Choose System information in the list.  The techie shorthand for 32 bit is x86 and for 64 bit is x64.
  4. The process starts by ensuring that there is nothing running that will prevent the update from working properly.  Click on the Start globe and type services into the text box.  Click on Services in the list that pops up.  In the window that then pops up (its alphabetic), find Windows Update.  Right-click on it (left-click if your mouse is set for left-handers) and choose Stop.
  5. Start Windows Update and change the Setting to Never check for updates.  Close the Windows Update window.  I recommend you return the setting to what ever you used before this operation, after you complete Windows Update. IF you do leave the setting at NEVER, Windows Update will no longer be automatic. Restart your computer. Run all updates as Administrator.

For fresh installs of Win 7 with Service Pack 1

  1. You are now going to download and install either one or two updates manually.  In most cases only the first (KB3172605) of these is needed.  If that produces a result that says the update is not appropriate for you computer, you need to first install the 2nd of these (KB3020369), then install the first (KB3172605).  Choose the one that is for your machine — 32 bit (X86) or 64 bit (X64).
    Servicing stack update KB3172605 for 32 bit or 64 bit systems
    Servicing stack update KB3020369 for 32 bit or 64 bit systems
  2. Install the Convenience rollup update KB3125574 for 32 bit or 64 bit systems. These are about 500 MB each, but will save you hours (or days) of installing individual updates.
  3. Install the update rollup KB3161608 for 32 bit or 64 bit versions.

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